Contact

We love suggestions and ideas, as well as feedback on how we are doing and what you think of our products! 

Here at FlatFace, we love spreading the highest quality fingerboard products worldwide and in retail locations such as skate shops and hobby stores. For shops interested in carrying our products, please send an email to mikeschneider161@gmail.com including your name, shop name and location, any info about your store and photo or video if applicable.

Before contacting us with a question, please read the Frequently Asked Questions page to see if your question has already been answered. If there's no answer for your question there, you can send an email to mikeschneider161@gmail.com. You can expect a reply within 72 hours.

Note to Gmail users: Some order confirmation emails are not being received by Gmail accounts. If you ordered from us and paid, and did not receive a confirmation email, don't worry, there is no problem with your order. Your order will be shipped as usual even if you did not receive the email. Consider using an alternate email if you have one, as we work to get this fixed.

Note: Please don't email us asking about the status of your order. We spend as much time as possible processing orders, so emails like this just slow us down. The time spent reading these emails could be the time spent shipping your order. If you think there is a problem with your order, please email us. If you placed an order, your order will say Awaiting Payment untill it is Shipped, then it will say Shipped. Orders are shipped in the order the payments are received.